FAQS
- Processing Time - All orders are processed within 3-5 business days after payment is approved, and the receiving address has been verified.
- Standard Shipping ($7.00) - Applicable to all orders $34.99 and under and ships via USPS Priority Mail service to the contiguous United States, APO/FPO or PO Box destinations.
- Free Shipping - Applicable to all orders of $35.00 or more and ship via USPS Priority Mail to the contiguous United States, APO/FPO or PO Box destinations.
- Expedited Shipping - Please contact us @ kerykaycandleco@gmail.com for express shipping options.
- Returns - Orders can only be cancelled or modified if they have not yet been processed for shipping. Shipping charges will not be refunded once order has been placed.
- Gift Cards are non-refundable.
- Gifting - If you are gifting our amazing products, please make that distinction in the "Order Notes" box. We can leave out the packing slip and include a gift or thank you note for the recipient.