We understand that things happen and there can be traffic issues so we offer a 15 minute starting grace period. In order to give our customers the best experience possible and ensure our classes run smoothly we will not be able to accept late attendees who are more than 15 minutes late.
We offer guests full refunds or re-scheduling credit for cancelations to scheduled workshops 24 hours (one day) in advance to their scheduled reservation.
If you do not show for your workshop, are more than 15 minutes late or fail to request to cancel/reschedule via email within 24 hours of your scheduled workshop, no refund will be issued.
***No refunds will be offered for candle making services